Melbourne’s most experienced phone line technicians
Licensed Insured
Accredited Friendly
Experienced On Time
Contact Phoneworks phone line technicians
Same Day Service - call before 11.00am
Call our head phone technician direct on 0419 120120

Testing Equipment used to
diagnose and locate a
phone line fault

Testing equipment used to diagnose and locate a phone line fault
Testing equipment used to diagnose and locate a phone line fault
Testing equipment used to diagnose and locate a phone line fault
Testing equipment used to diagnose and locate a phone line fault
Testing equipment used to diagnose and locate a phone line fault
Testing equipment used to diagnose and locate a phone line fault
Testing equipment used to diagnose and locate a phone line fault
Testing equipment used to diagnose and locate a phone line fault

Phone Line Repairs

Phoneworks' Telstra Accredited technicians will efficiently locate and repair any phone line faults

Our phone technicians / cablers are genuine telecommunication technicians, fully equipped with specialised testing equipment to repair your phone line regardless of whether it is used for residential or business purposes.

Extensive experience is what makes the difference when diagnosing, locating and repairing a fault on your phone line. Experience is the difference between an expensive repair or a cheap repair.

Other tradesmen may claim that they are able to do phone line repairs, but the difference will be in how long it takes them to diagnose and repair the phone line.

Our phone technicians are amongst the finest, most respected, most experienced telecommunication technicians in all of Australia.

Lifetime warranty on all Phone Line Repairs!

Phoneworks are the first, one and only company, in the telecommunications industry of Australia, to offer a Lifetime Warranty on all phone line repairs or any other phone installation by any of our highly qualified phone technicians. Common sense conditions apply...see our terms and conditions.

Parts are covered by our own in-house Phoneworks Parts Guarantee which extends the manufacturers guarantee to 3 years. See Terms and Conditions.

Certificate of Compliance with all Phone Line Repairs

As required by phone cabling regulations, any repairs or additional alterations to you phone line will be detailed in a clear and easy to read Certificate of Compliance.

Phone lines that we repair include...

We can repair your phone line that may be effecting your:

  • Cordless phone
  • Hard wired phone
  • Cordless phone
  • ADSL / broadband
  • Fax
  • Alarm system
  • EFTPOS machine
  • HICAPS terminal
  • Dial up internet modem
  • Extension bells

Check your Phone Line to see if it is faulty

  1. Unplug whatever devices you have plugged into the phone line socket/s connected to that line including any phones, faxes, ADSL modems etc
  2. Get a good working phone and plug it into the phone socket
  3. Listen to the phone to see if there is any dial tone or noise on the line

Phone line diagnosis

  1. Normal dial tone has returned … faulty equipment may have been connected to the phone line
  2. There is a constant tone on the line … a call forward facility may have been activated on the phone line
  3. No dial tone at all … there may be a fault in your provider’s network or in your phone wiring.
  4. Noise crackle on the phone … there may again be a fault in your provider’s network or in your phone wiring
  5. My alarm has a fault with being monitored … A Network Termination Device may need to be installed
  6. Noise returns when I re-connect the modem …

Phone Line Repairs

Technicians repaired buried phone cables with a heat shrink waterproof joint Cable damage caused by mice
Our phone technicians repaired this directly
buried phone cable with a heat shrink waterproof joint.
Cable damage caused by mice.
Assistance from Phoneworks resulted in
our client receiving full reimbursement
of our invoice from their provider.
Damage to private phone cable by trenching machine Repairs to private phone cable resulted in Phoneworks having to install heavy duty underground pit to house new connection
Damage to private phone cable by trenching
machine before repairs.
Repairs to private phone cable resulted in
Phoneworks having to install heavy duty
underground pit to house new connection.
Rodent damage to phone line inside double brick wall Double brick wall where damage by rodents was located
Amazing fault detection skills revealed rodent
damage to phone line inside double brick wall.
Our client saved $$$$ b calling Phoneworks.
Double brick wall where damage by
rodents was located.
Damage to underground phone line caused by post hole digger After repairs to underground phone line caused by post hole digger
Damage to underground phone line
caused by post hole digger.
After repairs to underground phone line
caused by post hole digger.
Our phone technician located this fault caused by mice chewing on the cable in the Telstra pit Poorly maintained Main Distribution Frame (MDF)
Our phone technician located this fault
caused by mice chewing on the cable in the
Telstra pit
Our phone technician located and identified
many faults caused by this poorly maintained
Main Distribution Frame (MDF) by centre management
of a major shopping centre in Melbourne.
For example, see position number 4 on top row of frame

10 Year Guarantee on all phone line repairs Optimise your ADSL Broadband now! Payment Options Key points why Phoneworks are leaders in the telecommunications service industry.